Privacy Policy

Effective Date: 18/05/2025

At Ghaimi, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make purchases, or engage with our services. By using our website, you consent to the practices outlined below.

Who We Are

Ghaimi is a modest fashion brand based in the United Kingdom, specialising in contemporary abayas and dresses. Our registered office is in the UK, and we operate under UK and EU data protection regulations (including GDPR).

What Information We Collect

We collect personal data to fulfil your orders, enhance your shopping experience, and keep you updated on our latest collections. The data we collect may include:

Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party providers)
Purchase history
Account login information
IP address and device/browser data (via cookies)

How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order updates and shipping notifications
Respond to customer service queries
Improve our website and services
Send marketing emails (only with your consent)
Prevent fraud and ensure security

Marketing Communications

If you opt in, we may send you occasional updates about new collections, offers, and brand news. You can unsubscribe at any time using the link in any email or by contacting us directly.

Sharing Your Data

We do not sell your data. Your information may be shared only with:

Payment processors (e.g., Stripe, PayPal)
Delivery couriers (e.g., Royal Mail, DHL)
Marketing platforms (e.g., Klaviyo, Shopify Email – if you’ve opted in)
Web and tech service providers (e.g., Shopify)

All partners are GDPR-compliant and only use your data to support Ghaimi’s operations.

Cookies

We use cookies to ensure our website functions properly and to improve your browsing experience. Cookies help us remember your preferences, track performance, and personalise content. You can manage your cookie preferences in your browser settings.

Your Rights

As a data subject under GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: contact@ghaimi.com

How We Protect Your Data

We use secure technologies and procedures to keep your information safe. All payment details are encrypted and handled by certified providers. We also limit access to your data and train our team on data protection best practices.

Changes to This Policy

We may update this policy from time to time. Any significant changes will be notified on our website or via email. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
📧 contact@ghaimi
📍 Ghaimi United Kingdom